Privacy Policy

200automation is operated by 200 Automation Consulting Pty Ltd (ABN 93 665 187 217). This policy explains how we handle personal information collected through this website and when you contact us.

Information handled during a client engagement is covered by the privacy, security and data-processing terms agreed for that engagement, not by this website policy.

The contact form collects your name, company, email, an optional role and your message. If you contact us another way, we collect the contact details and information you choose to provide.

Our hosting and security providers may also process basic technical information such as your IP address, browser or device information, request details and security or error logs when you use the website.

Please do not send passwords, secret keys, sensitive personal information, client or customer records, or confidential production data through the website or by ordinary email.

We use Vercel Web Analytics to understand page views, referral sources and general device and location information. Vercel states that this information is anonymised and collected without cookies. We do not use advertising cookies.

We use the information you provide to respond to your enquiry, understand what you want to discuss, decide whether there may be a suitable next step and maintain our correspondence with you.

Technical information may be used to operate, secure and troubleshoot the website, prevent misuse and comply with legal obligations.

We do not sell or rent personal information, and we do not add you to a marketing list without your consent.

Vercel hosts and secures this website and provides cookie-free web analytics. Resend delivers contact-form submissions to our business inbox. Our email provider also processes the messages we receive and send.

These providers may process or store personal information outside Australia, including in the United States. Their locations and subprocessors may change over time. We disclose only the information needed for them to provide their services.

We may also disclose information where you ask us to, where required by law, or where reasonably necessary to protect our rights, users or systems.

The website does not store contact-form submissions in its own database. A submission passes through our hosting and email-delivery providers and is retained in our business email and related service records.

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

We keep enquiry information while it is needed to respond, manage the relationship and meet legitimate business or legal record-keeping requirements. When it is no longer required, we delete or de-identify it where reasonably practicable, subject to lawful retention requirements and provider backup cycles.

To request access to or correction or deletion of personal information we hold about you, email hello@200automation.com. We may need to verify your identity before acting on a request, and some information may need to be retained where the law permits or requires it.

If you have a privacy concern, contact us first so we can investigate and respond. You can also obtain information about privacy rights and complaints from the Office of the Australian Information Commissioner at oaic.gov.au.

We may update this policy when the website, our data handling or legal requirements change. The current version and its update date will remain published on this page.